Advanced Service Level Monitoring
Proactively monitor service levels and leverage one-click research to identify and repair problem areas
20% of products are responsible for 80% of lost sales. A small number of products experiencing lost sales can dramatically impact overall service levels. The Advanced Service Level Monitoring module provides a one-click research tool for identifying and treating chronic, repetitive instances of lost sales, and tools to investigate root causes. Empowered with this data, users can have a meaningful discussion with their distributors, addressing inconsistencies in service levels.
Advanced Service Level
Report and compare service levels for all of your trading partners over a defined time period to ensure optimal performance across your business.
Service Level Research
View your complete inventory status over a custom time period, in one simple report. Identify issues and drill into details to determine proper corrective action.
- Triage Lost Sales Products The tool displays data with custom heat-mapping to identify at-a-glance problem areas in rank order based upon severity.
- One-Click Research & Analysis
Drill into instances of lost sales; discover historical patterns and trends explaining the contributing factors of repetitive service level issues.
- Minimize Lost Sales
Collaboratively work with your customers to optimize inventory reordering parameters — identify when automated ordering algorithms are out of sync with shifts in market demand.
Key Business Benefits
Rapidly respond to service level issues
Maximize revenue by collaboratively working with customers to reduce lost sales
Monitor & defend against patients switching to competitor’s brands
Ensure customer contract compliance and payment